Shipping & Returns

Shipping Policy

At Shadows Wolf, we're committed to delivering your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Times

Delivery times vary depending on your location and the shipping option selected at checkout.

Estimated delivery times are provided for guidance only and may occasionally be affected by factors beyond our control, such as customs clearance, weather conditions or courier delays.

Order Tracking

Once your order has been dispatched, you'll receive an email containing your tracking information, allowing you to follow your shipment every step of the way

Return & Exchange Policy

Your satisfaction is important to us.

If you're not completely happy with your purchase, you may request a return within 30 days of receiving your order.

To be eligible for a return, items must:

Be unused

Be in their original packaging

Be in resalable condition

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. Our support team will be happy to help resolve the issue as quickly as possible.

Once your return has been received and inspected, any approved refund will be issued using your original payment method.